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At a Glance: The Toyota Production System Support Center (TSSC) is a not-for-profit corporation affiliated with Toyota Motor Engineering & Manufacturing North America, Inc. (TEMA) located in Erlanger, Kentucky.

History: TSSC was established by Toyota Motor Corporation in 1992 as the Toyota Supplier Support Center to share Toyota Production System (TPS) knowledge with North American manufacturing companies and other organizations that have a true desire to learn and adopt TPS. In 2011, TSSC became a not-for-profit in order to share its know-how more broadly with nonprofits and other community organizations.

Mission: Contribute to society by sharing Toyota Production System (TPS) knowledge with public institutions and help strengthen manufacturing in North America.

Services: The Toyota Production System is a culture of problem solving at every level of the organization from top management to the shop floor or area of need. TSSC offers a wide range of services for any business or nonprofit.

Specifically, TSSC focuses on helping organizations make substantial process improvements by developing people, increasing productivity, safety and quality and decreasing costs to help them do more with less. Since its inception, more than 200 companies and organizations have used TSSC's services.


  Terry Horinouchi, president

  Jamie Bonini, vice president

  Bobby Graves, general manager

  Lisa Richardson, general manager

TSSC's team is comprised of team members from Toyota manufacturing affiliates in North America and from TEMA headquarters.


   Québec Public Mothers' Milk Bank Able to Support More Premature Babies with Help from an Unlikely Partner: Toyota

   Children’s Health Joins Forces with Toyota to Improve Patient Safety and Quality of Care

   Toyota Marks 25 Years of Knowledge Sharing with North American Small Business and Non-Profits by Engaging New Sectors

   Two Unlikely Partners, One Powerful and Innovative Collaboration: Toyota Teams With Canadian Blood Services To Improve Productivity, Service and Quality for Canadians

   Toyota and Babson College Partner with the Greater Boston Food Bank to Provide Students with Real World Experience and Help Deliver More Food Faster

   Toyota Partners with Tree of Life Clinic to Improve the Process of Providing Quality Free Health Care

   Toyota Increases Pledge to Food Bank For New York City to 1.25 Million Meals

   Toyota Donates Meals To New Yorkers in Need for Each Viewing of Online Film, Up to Half A Million Meals

   Toyota Partners With EVSC to Improve Annual Collection of 14,000 Netbooks

   Toyota and Food Bank For New York City Partner on Meals Per Hour To Support Communities Hard-Hit by Hurricane Sandy

   Toyota boosts home reconstruction in Joplin since devastating tornado

   Toyota production techniques boost home reconstruction in New Orleans

   Toyota Helps to Speed Post-Katrina Home Building, Reports Major New Orleans Nonprofit

   Toyota Launches National Program to Expand Efforts to Help Schools, Hospitals and Community Organizations Make the Most of Every Dollar


These links will take you off the TSSC site.

09.05.18 — [WFAA News]
Toyota Production Principles Used to Build Homes After Harvey

02.14.18 — [Herman Miller Why Magazine]
Work in Process: How Our Lean Manufacturing Approach Affects Everything We Do

11.20.17 — [The Dallas Morning News]
How Toyota Improved Parkland Hospital's ER — With Purple Lights

09.17.17 — [National Association of Manufacturers]
Toyota Put Its Manufacturing Skills to Work — Cut Infections in Pediatric Hospitals by 75 Percent

07.19.17 — [TechCrunch]
Run your Startup the Toyota Way

07.18.17 — [TechTarget]
How Can Production Leveling Help Companies Become Lean?

06.30.17 — [The Atlantic]
Has the Death of American Manufacturing Been Exaggerated?

06.27.17 — [Facebook Live]
Aspen Ideas Festival Facebook Live Conversation

12.04.16 — [GreenBiz]
What Can Small Farms Learn From 'The Toyota Way?'

11.23.16 — [WSAZ News]
Toyota Helps Local Food Bank Fight Hunger

11.07.16 — [The Philadelphia Inquirer]
Balancing Profit and Social Change

08.01.16 — [Houston Business Journal]
Houston Food Bank Expanding Kitchen to Increase Meal Production

07.25.16 — [BBC World Service]
Going Lean: Health and the Toyota Way

6.13.16 — [The Dallas Morning News]
Toyota Teaches Food Bank How to Ramp up Meals for the Needy

05.20.16 — [Government Executive]
HUD Turns to the 'Toyota Way' to Cut Through Red Tape in Hiring

03.02.16 — [Toronto Star]
Toyota Speeds Up Canada's Blood Donation Business

02.17.16 — [CTV]
CBS partners with auto giant

08.07.15 — [NPR News]
Hospitals Turn To Toyota To Make Care Safer And Swifter

07.30.15 — [KQED News]
Hospitals Seeking An Edge Turn To Unlikely Adviser: A Carmaker

June 2015 Issue — [Evansville Business Journal]
St. Mary's tackles vexing problem with help from professionals at Toyota support center

2.12.15 — [WHAS TV]
Toyota Presented Award for Maintaining Vehicles Owned by Metro Louisville

02.12.15 — [The Courier-Journal]
Toyota, City Effort Boosts Fleet Efficiency

10.29.14 — [Pagina99]
La Toyota in cucina in nome del kaizen

9.28.14 — [Financial Times]
A Carmaker’s Tricks Oils Non-Profit Wheels

7.10.14 — [Forbes]
A New Form of Giving

6.2.14 — [Automotive News]
Alma Mater Matters: Why Babson College is Toyota's Special Partner

03.05.14 — [WNYC 93.9FM & 820AM]
Toyota Gives Me a Personal Productivity Makeover

01.12.14 — [Detroit Free Press]
Jamie Bonini Teaches Toyota System to Improve Efficiency

12.13.13 — [The Wall Street Journal]
Feeding New Yorkers With Maximum Efficiency

12.08.13 — [WABC TV]
New York Viewpoint

p>11.14.13 — [NBC Nightly News]
Toyota Gears Up Efficiency at Soup Kitchen

09.26.13 — [Bloomberg Business Week]
Does This Man Look Efficient?

08.26.13 — [Houston Business Journal]
Increasing Efficiencies: Toyota Brings Logistics Know-How to the Houston Food Bank

07.26.13 — [The New York Times]
In Lieu of Money, Toyota Donates Efficiency to New York Charity

07.10.13 — [Northeast Mississippi Daily Journal]
Tree of Life gets boost from Toyota

07.09.13 — [WTVA NBC/ABC]
Tree of Life Clinic welcomes help from Toyota

07.09.13 — [WCBI CBS]
Toyota Partners With Tree Of Life Clinic

07.03.13 — [San Antonio Express News]
San Antonio Food Bank efficiently feeding the hungry with help from Toyota

5.10.13 — [Evansville Courier Press]
Toyota Initiative Helps EVSC, Other Groups Achieve Efficiency

12.24.12 — [Harvard Business Review]
Making Process Planning Cool Again

11.19.12 — [Cincinnati Business Courier]
How Toyota engineers the St. Vincent de Paul Thanksgiving

10.25.12 — [KSMU 98.9 Joplin]
Partnership Between Toyota, Rebuild Joplin Unique

10.24.12 — [The Joplin Globe]
Storm victim’s home all but finished; Boyd Metals, Toyota lauded for help

03.29.12 — [Fast Company]
An American-Made Miracle: How An Aeron Chair Gets Built Every 17 Seconds

03.01.12 — [The Times Picayune]
St. Bernard Project partners with Toyota to bring people home sooner

11.18.11 — [Cincinnati Enquirer]
Toyota Makes Food Baskets

07.13.11 — [Reuters]
Corporate giving can be about so much more than money


For media inquiries, please contact:

Toyota Motor Engineering Manufacturing N.A., Inc.
External Affairs

Matthew Sheldon

Toyota Production System Support Center, Inc.
6565 Headquarters Drive, W1-1B
Plano, TX 75024 USA